|
|
How
to
contact
online
pharmacy
customer
care.
If at
any time
you
require additional information please feel free to contact
our Customer
Care Center.
Medicine Mexico is a
Licensed
Mexican Pharmacy and represents
referral Pharmacies providing
the highest
quality customer service, shipping,
and
Mexican OTC
drugs and Referral
Pharmacy Services.
Here
is
a
recent
article
on
Mexico
and
importation
of
medicine
from
an
online
pharmacy
abroad.
Submit
Other Questions Here
How
long will it take to process my new order or refill and ship my drugs?
Your order may take 2-3
business days to process and ship. It takes approx 24-48 hours for your
Credit Card
approval to be processed by our Payment Provider. Allow
approximately 10-21 business days for standard shipping provided that
there are no problems with your order (i.e. missing information, credit
card processing difficulties, mail congestion etc.).
Can
my wife/husband’s order be combined and shipped in the same box in
order to save on the shipping cost?
If you have a significant
other in the same household that orders items from us at the same time
we will (at your request) ship all the items in the same package and
combine shipping charges. Regular Shipping is $14.95 USD
when ordering
online only.
FREE SHIPPING promotions are in effect
periodically for orders over $100.00 with any quantity of medications.
Do
I need a Prescription?
No! We do not require
customers to provide a prescription for the medicines we sell. All
orders will only be approved with a prescription issued by a licensed
Mexican doctor which is included in the cost. There are
no hidden fees. Many
medications which require a prescription in the USA or elsewhere, are
available OTC in Mexico, without prescription. We always
recommend
customers have a valid prescription from their local physician to ensure
correct dosage and
medication.
We do not sell controlled substances as
defined by Mexican authorities, the U.S. DEA, or our Credit Card processing providers banned substance lists.
How
long will it take for the doctor to review my prescription?
No time at all, because we
do not need a prescription from you to order! If you have a prescription
from your
local doctor, keep it incase there are any problems with
Customs Importation of your
Mexico
medicine. We do not sell
controlled
substances.
How
often is the list of medications updated?
The price list of items that
are quoted on this website is constantly updated.
Prices are
stated in US Dollars.
If you don’t see a drug listed please
email your request to our
Mexico
pharmacy
Customer Care center. Please confirm
up-to-date
prices and drug availabilities. Prices and availability
change frequently, and currency conversion rates (to Mexican
Pesos)
change daily, so we cannot guarantee accuracy of the prices or other
content quoted on this website.
What
do I have to do to order from your company?
Please refer to our web page
section "How
to Order" your
Mexico
drug
with
detailed
instructions.
What
payment options do you accept?
We accept Visa
and
Mastercard
for credit
card payments,
and
Western Union
transfers.
We do not accept any other form
of payment. Credit Card payments are
processed via our Secure Payments provider website.
Please refer to our web
page "Payment
Options" for more information.
How
much can I purchase at one time?
You may purchase for
personal use only a maximum of a 90 day supply of each of your
medications (up to a maximum 4 medications). You can reorder medications
at any time with a separate order/prescription. We recommend you always
consult your local Physician before ordering any medications.
How
do I initiate the shipment of my refills?
You have the option to order
online, email, or call our Customer Care Center and place a new order
for refills.
Medicine Mexico will not ship refills without the
consent and initiating request of the patient electronically.
We
do
not store customer Credit Card information for your safety, so a new
payment will be required with each order.
Can
Medicine Mexico mail medications?
Yes, We can mail you up to a 90
day supply. There are no restrictions on the number of separate
shipments. Please
check for
updates on
the status of U.S. FDA regulations on American Citizen imports of prescription drugs from foreign countries.
Your
prices look great, but what other fees apply?
Our prices are all inclusive,
they represent the cost of the medication, the Mexican Pharmacist
review, and the
Pharmacy dispensing fee. Mexican IVA taxes of 15% are
not charged for medications.
When comparing our prices with
Canadian Discount Pharmacies, remember to include the cost of your
doctor
visit, prescription, health insurance, Rx Insurance, time mailing
and faxing prescriptions etc. which are all required
to order from
Canada. And of course your loss of medical privacy in the process.
I
have heard
medicine from Mexico are not as good as from Canada or the
U.S.?
Not true! Brand name
medication are made by the same manufacturers as drugs available
anywhere in the world. Generic
medicine are the chemical equivalent of
brand name drugs (where available) and are made to
high quality
standards in Mexico. That is why every year thousands of Americans cross
the border to Mexico
to buy their prescription drugs and save
significant amounts of money. Most of our Generic drugs are manufactured
by quality pharmaceutical companies in Mexico, not India, China, Asia
or other third world countries where counterfeit drugs are prevalent.
Mexico
is not a third world country and has stringent safety and quality
standards for medications manufactured in Mexico, allowing Mexican made
drugs to be the default generic for many brands sold in the U.S. Many
drugs sold out of Canada are actually manufactured in countries such as
India.
Do
I have to come to Mexico to order prescriptions?
No, just order from
Medicine
Mexico online! Save a lot of money in time & gasoline driving to the
border by
ordering quality Mexican prescription drugs from
Medicine
Mexico online from the privacy and comfort of your
home.
Estimated
Processing Time
Estimated processing time
refers to the time from when we “receive” an order until the time it
ships from Mexico.
We endeavor to process all orders in 2-3 business
days. Please allow 10-21 business days for standard shipping, provided
that there are no problems with your order (i.e. missing information,
credit card processing difficulties, mail congestions). Please plan
ahead, as we would not want you to run out of existing medication before
your
prescription order reaches you.
Money
Saving Tips
It is generally less expensive
to order a 90-day supply, this way you will only be charged one delivery
charge for
the 90 day supply rather than one for every 30 day supply
ordered each 30 days. Also, order your medications from Mexico, not
Canada.
Return
Policy
As a result of applicable
laws and
potential drug tampering, medications can not be returned.
Phone:
866-439-4963
|
